Shipping Policy – Ramps Jewels

At Ramps Jewels, we are committed to delivering your favourite imitation jewellery safely and on time. Please read our Shipping Policy carefully before placing your order.

1. Order Processing

1. Orders are processed within 2–5 business days after successful payment confirmation.
2. Orders placed on Sundays or public holidays will be processed on the next working day.
3. During festive seasons, sales, or high-demand periods, processing times may be slightly delayed.

2. Shipping Coverage

1. We currently ship across India.
2. International shipping availability may vary and will be updated on our website or social media pages.

3. Delivery Timeline

Estimated delivery timelines:

1. Within Kerala: 3-7 business days
2. Other Indian States: 4-9 business days

Delivery timelines may vary depending on:

1. Courier partner availability
2. Remote locations
3. Weather conditions
4. Festivals or public holidays

4. Shipping Charges

1. Shipping charges, if applicable, will be displayed during checkout.

5. Order Tracking

1. Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp.
2. Customers can track their shipment using the courier tracking link provided.

6. Incorrect Address & Delivery Issues

1. Customers are responsible for providing accurate shipping information.
2. Ramps Jewels is not responsible for delays or failed deliveries caused by incorrect addresses or unavailable recipients.
3. Additional shipping charges may apply for re-delivery requests.

7. Damaged or Missing Packages

If your package appears damaged or incomplete upon delivery:

1. Please record a 360degree unboxing video immediately.
2. Contact us within 24 hours with video proof.

Claims without proper proof may not be eligible for replacement or support.